Delivery information

 

Our hand-tied bouquets are arranged and delivered in a stylish gift box complete with a personal message card, flower food and care instructions.

 

National delivery. A next - day nationwide delivery services is available Tuesday - Saturday for orders placed by 1.00pm the previous day.

 

We Offer Local Delivery to the following postcodes:

 

Same day flower delivery Monday to Saturday to the following Post Codes if we receive your order before 1:00 PM 

E1 E2 E3 E4 E5 E6 E7 E8 E9 E10 E11 E12 E13 E14 E15 E16 E17 E18 E20 WC1 WC2 EC1 EC2 EC3 EC4 N1 N2 N3 N4 N5 N6 N7 N8 N9 N10 N11 N12 N13 N14 N15 N16 N17 N18 N19 N20 N21 N22 NW1 NW2 NW3 NW4 NW5 NW6 NW7 NW8 NW8 NW9 NW11 SE1 SE2 SE3 SE4 SE5 SE6 SE7 SE8 SE9 SE10 SE11 SE12 SE13 SE14 SE15 SE16 SE17 SE18 SE19 SE20 SE21 SE22 SE23 SE24 SE25 SE26 SE27 SE28 SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8 SW9 SW10 SW11 SW12 SW13 SW14 SW15 SW16 SW17 SW18 SW19 SW20 W1 W2 W3 W4 W5 W6 W7BW8 W9 W10 W11 W12 W13 W14  KT15 

Addlestone, Albury, Alford, Ashford, Ash, Bagshot, Banstead, Brockham, Byfleet, Camberley, Capel, Carshalton, Chaldon, Charlwood, Cheam, Chertsey, Chessington, Chobham, Cobham, Coulsdon, Cranleigh, Croydon, Dorking, East Horsley, East Molesey, Effingham, Englefield Green, Egham, Windsor, Slough, Esher, Ewell, Farncombe, Farnham, Frimley, Godalming, Godstone, Great Bookham, Guildford, Haslemere, Horley, Kenley, Kingswood, Laleham, Leatherhead, Lightwater, Lingfield, Mitcham, Mytchett, New Haw, New Malden, Nutfield, New Malden, Nutfield, Oxshott, Oxted, Peaslake, Purley, Redhill, Reigate, Richmond Salfords, Shepperton, Share, Staines, Wraysbury, Sunbury, Surbiton, Sutton, Thames Ditton, Thornton Heath, Virginia Water, Walton-on-Thames, Warlingham, West Byfleet, West End, Weybridge, Windlesham, Woking, Worchester Park, Hayes, Southall, Maidenhead, Bracknell, Farnham, Oxshott, Hersham, Egham, Teddington, Feltham, Ascot, Bagshot, Frimley, dorking, reigate, Croydon, Uxbridge, Hounslow, Stanwell, Old Windsor, Bisley and many more...

Require assistance? - Call 01932 976626 to speak to one of our florists

 

 

Order Confirmation

 

An order confirmation will be send to you when your order has been placed online. Please keep this in a safe place as you will need to quote the order number if you have any queries. 

 

Delivery Costs

 

Local Delivery from £4.99

London Delivery from £7.99

National Delivery from  £4.99

Or Click & Collect from our shop - 1 Hour Notice Required 

 

Delivery Postcodes and Exclusions 

 

Unfortunately, due to the fresh nature of our products, lengthy periods of time spend in transit can cause the quality of our flowers to deteriorate. As a result, there are restrictions on the following postcodes and we are unable to deliver to: 

 

AB, DD6, DD11, EH35,  EH36, FK14, FK17, FK21, GY, HS, IM, IV, JE, KA27, KA28, KW, KY9, KY16, PA20, PA80, PH6, PH99, TR21, TR25, ZE 
Aberdeen,Aberdeen (Shetland) AB10-16, AB21-25, AB30-34, AB39, AB41-43, AB51-53, AB35, ZE1-3
Argyll FK20, PA21-33, PA35-37, PH30-41, PH49-50, PA20, PA34, PA38, PA80, HS9, PA41-49, PA60-78, PH42-44
Carrickfergus BT1-44, BT51-58, BT62-67
Channel Isles (Jersey & Guernsey) All JE, GY1-8
Channel Isles (Sark) GY10
Channel Isles (Alderney) GY9
Highlands AB44-45, AB54, IV1-3, IV12, IV30-31, IV36, AB36-38, AB55-56, AB99, IV4-11, IV13-20, IV28, IV32, IV63, KW1-3, KW5-14, PH20-26 IV21-27, IV40, IV52-54, HS1-8, IV41-49, IV51, IV55-56, KW15-17
Isle of Man All IM
Isle of Wight PO30-41
Kilmarnock KA27-28
Livingston EH35-40, EH41-46, TD1-8, TD10-14
Omagh BT45-49, BT60-61, BT68-71, BT74-82, BT92-94
Orkney KW15-17
Perth DD6-11, FK14, FK21, KY9-10, KY14-16, PH6-16, PH18, PH17, PH19, FK18-19
Republic of Ireland Republic of Ireland
Truro (Scilly Isles) TR21,TR22-25
Subject to change
 

Delivery to Hospitals

We always recommend that you check with the hospital before sending flowers. This is becouse some dospital wards do not deliveries fresh flowers. For this reason, we're unable to offer compensation if the hospital refuses delivery. If the hospital does accept flower deliveries, then our courier driver will normally deliver the parcel to reception. 

 

Delivery to Hotels 

We would also recommend that you check with  the hotel before sending flowers. Large hotels may not accept customer deliveries given the longer time it would take to source the recipient. Our courier driver will deliver the parcel to reception, from there it's the responsibility of the person who accepts the order to ensure the gift is delivered to the recipient, in correct room. 

 

Cancel an Order 

Yes, we require a minimum of two working days notice prior to the delivery date for order cancellations. You can cancel by calling us at 01932 976626, or by emailing at: info@bambooflowers.co.uk with your reference order number 

 

Refunds Policy 

In the unlikely event that your flowers arrive damaged please notify us within 24hours. We guarantee our flowers for up to 5days and send the flowers with care instructions to ensure they are placed in the optimum environment, however if they fail to last for 5 days please do send us an image. We offer a no quibble refound or replacement policy but we do ask for an image so we can look into any issues thoroughly. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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